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Quality, affordable IICRC Courses & Certifications

About Us

Knowledge that endures.

In 2010 Corestone Training (previously known as I.C.A.R.E) was approved by the IICRC Board of Directors as an IICRC Approved School, making Corestone Training the longest-running IICRC school outside North America.

Our team has been pioneering Cleaning and Restoration for over 30 years, having owned multi service, multi fleet and multi-location businesses prior to become instructors. This real life experince is essential in helping technicians develop their trade skills, whilst assisting business owners to be profitable amidst their growth. Since 2010, we have provided IICRC certification courses to some of Australasia’s largest restoration companies, before introducing IICRC courses to all of the Australasian market in 2024.

Corestone Training is also proud to be approved to instruct 7 IICRC Approved courses; more than any other International IICRC School. Not to mention, each of these widely varied courses features face-to-face components and practical application that gives students hand-on learning opportunities. 

All of this solidifies Corestone Training as an education provider without compare, with the greatest flexibility and accessibility for clients in the industry.

Our Instructors

Jason Twigg

Is an IICRC Triple Master (Textile, Water, Fire) & IICRC Senior Carpet Inspector

Since 2010 Jason has been an IICRC Approved IICRC Instructor and now teaches seven IICRC courses

  • Carpet Cleaning (CCT)
  • Water Restoration (WRT)
  • Fire & Smoke Restoration (FSRT)
  • Applied Microbial Remediation (AMRT)
  • Odour Control (OCT)
  • Contents Processing (CPT)
  • Trauma and Crime Scene (TCST)

Each course is taught using Jason in-depth knowledge of the subjects from a real life perspective.

Having undertaken such works in Australia, New Zealand and USA, involving national carpet cleaning contracts, regional and state based flooding (water and mould), commercial meth labs, earthquake losses, trauma sites and also being involved in Large Loss Catastrophe events in USA.

His hands on practical knowledge of these courses aligned with his understand of the science and theory creates an environment for all students to learn from. Discussion and sharing of knowledge in Jasons classes is always encouraged.

Stephanie Beattie

Stephanie is Approved by the IICRC to instruct:

  • Trauma Crime Scene Technician (TCST)
  • Fire & Smoke Restoration Technician (FSRT)
  • Odour Control Technician (OCT)
  • Water Restoration Technician (WRT)
  • Health & Safety Technician Course (HST)
  • Applied Structural Drying (ASD)
  • Applied Microbial Remediation Technician (AMRT)

Stephanie Beattie is the President and founder of The Center for Disaster Recovery; an industry consulting firm for over 20 years and the largest independent restoration training school in Canada. It is her mission, and passion to align contractors, brokers and insurers to standards of excellence.

Stephanie maintains a triple master designation in the restoration field, and is a certified credentialing specialist in Canada. She consults for not only other schools, contractors and insurers, but is one of the top experts called on to write textbooks, training materials, crew guides and works to apply her process in today’s market. She is also an approved credentialing specialist with programs for restoration contractors.

She is a coveted speaker and is sought after as one of the foremost experts in property claims and is known for her no holds barred approach.

Jessika James-Goern

Among her many accomplishments in the industry, Jessika has earned the status of;

  • Contents Processing Technician (CPT)
  •  Trauma Crime Scene Technician (TCST)
  • Fire & Smoke Restoration Technician (FSRT)
  • Odour Control Technician (OCT)
  • Water Restoration Technician (WRT)
  • Health & Safety Technician Course (HST)
  • Upholstery Cleaning (UFT)

Being a second-generation residential and commercial cleaning and restoration technician, microbial remediation team supervisor, and certified structural and IAQ inspector – and with over 27 years of in-field experience – Jessika’s vast and varied knowledge of the cleaning, restoration, structural and IAQ inspection and testing industries makes her highly sought after as a consultant, inspector, trainer, and speaker.

Jessika opened her first carpet and upholstery cleaning company in 1984. Since then, she has owned and operated several successful disaster restoration, bioremediation and inspection businesses in the northern California Bay area.

Her past work experience includes managing the education programs for national and global industry leaders such as Prochem, Kaiser Permanente, Marriott, and was the Senior Training Specialist for Kärcher, North America focusing on building cleaning and maintenance, indoor air quality assessments, infection prevention/control and microbial decontamination.

Jessika has served on the Board of Directors of the IICRC, presently serve as the IICRC Cleaning Division Chair providing leadership for multiple committees, and volunteer my time speaking at industry events such as The Experience, ISSA, CFI, and NACA

In 2004 Jessika entered the IAQ and environmental inspection industry, serving northern California with mould, lead, and asbestos assessments and testing services. Among her many accomplishments in the industry, Jessika has earned the status of IICRC Approved Instructor IICRC Master Textile Cleaner, Master Water Restorer, Master Fire & Smoke Restorer, IICRC Senior Carpet Inspector, ACAC Council Certified Indoor Environmentalist and Certified Mould Professional.

Shawn Bisaillon

Shawn is Approved by the IICRC to instruct:

  • Carpet Cleaning (CCT)
  • Upholstery Cleaning (UFT)
  • Odour Control (OCT)

Shawn currently holds positions as an approved IICRC Instructor, IICRC Chairman TAC (Technician Advisory Committee) for Commercial Carpet Cleaning, and is an Oriental Rug Specialist. Shawn was trained at a young age and began training in advanced rug washing techniques at the age of 13, in the family cleaning business.  The carpet and rug cleaning industry has stayed a passion of Shawn’s for his entire working career.

Shawn currently provides support and further education within the textile and floor care industry by teaching and educating others in IICRC courses, seminars, and conventions all around the world as a Cleaning and Restoration consultant and trainer. If you are looking to continue your education in this field or if you are just getting into carpet and upholstery cleaning, we strongly recommend taking some classes with Shawn.

Our incredible team are here for you

Nicole Williams

Company Director
"Profit in business comes from repeat customers; customers that boast about your product and outstanding service"

Bjorn Gunnarson

Head of Design
"Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends work with you."

Charlotte Banks

Research & Development
"You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer focus can’t be copied."

Sam Gallagher

Customer Support
"Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves."
I’m so happy with the service from Shoptimizer – my order was delivered within 48 hours and the thought and care they put into their products really stands out. Plus, their support is just awesome!
Sean Walsh
London, UK
Fabulous top bought as a birthday gift for a friend who wears it almost every day. Smart packaging which looks exciting and special. Very good on delivery. Will purchase it again as a gift and for myself!
Astrid Sorensen
Oslo, Norway
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