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Frequently Asked Questions (FAQ)

Not only are we the longest-practicing IICRC approved school in Australia, but our course content and methodology remains unmatched. We impart the knowledge that we’ve been putting into practice ourselves for decades; the kind of stuff that’ll stick with you for your entire career.

Build strong fundamentals and confidence with a focus on practical, hands-on application. Each of our certifications feature different examples and scenarios that puts the learning in your hands.

Get the facts and brass tacks, to become a standout professional that clients can put their faith in.

If you haven’t received a IICRC certification, you might be wondering where to start. This ultimately depends on the pathway or skillset you’re interested in. Some courses also require prerequesites, and are more complex, such as the AMRT Applied Microbial Remediation course.

In general, a great start to a restoration journey lies in the WRT Water Damage Restoration and CCT Carpet Cleaning courses, as they cover many fundamentals of restoration concepts.

It should be said, no matter your background or individual situation, if you apply yourself these certifications can be aquired by anyone. We want to support our students in any way we can. Speak with a team member to begin your restoration journey today.

The IICRC is a non-profit organisation that stands for “Institute of Inspection Cleaning and Restoration Certification”. Their primary purpose is to develop and uphold the professional standards that are used across their respective industries.

This means that a company wishing to practice this professionally should become Certified, and subsequently their employees (generally known as Technicians) should have applicable certifications as an individual. This is of benefit and security to both the contractor and the client, and helps ensure jobs are performed accurately, safely and effectively.

For more information on standards and legal details, see the IICRC website here.

IICRC are “one of the first organizations to serve as a resource to others in the inspection, cleaning and restoration industry, setting out to create a set of best practices – or standards – to help bridge our industries together”

Their Standards serve to develop common, industry-accepted language and terminology that enables us to more universally discuss concepts and procedures regarding cleaning, inspection and restoration.

All of this information and more can be found at

You can see our current course list here. Although, some of our instructors may be further qualified to offer courses not yet listed, so our selection is not exhaustive and may change periodically.

At a base level, we always offer:

  • WRT
  • AMRT
  • FSRT
  • CCT
  • CPT
  • OCT
  • TCST

Both options for attending our courses will provide great learning oppurtunity and you the ability to sit your IICRC exam. We can assure that you’ll leave any course feeling more confidence and deeper knowledge of the subject. It is worth noting though, that from a learning, social and practical point of view, in-person classroom attendance is the generally preferred method.

However we recognise that sometimes this isn’t possible due to time contstraints, costs and/or your location. For this reason we offer online/virtual training where approved by the IICRC. There are some courses that are notable exceptions, so please feel free to contact us with any questions.

There is no limit on the amount of attendees we can cater to for any given course (both in-person and online).

If you’re looking to make a booking with 20 attendees or more, you may find it easier to contact us via phone or email.

Furthermore, if you have any specific requirements or are interested in private courses, please reach out to us.

Yes, at Corestone Training we provide both open class enrollment and private bookings. This includes an instructor travelling out to your premises and conducting sessions there.

If you’re interested in having multiple staff attend a course and would prefer the in-house approach to an open format, please contact us at

The most common duration of a IICRC course is 2-3 full days. However based on the particular course, this can vary from between 1-5+ days.

Your initial examination fee after completing a course is $70 AUD (except for AMRT, which is $150 AUD).

All exam fees go diretly to the IICRC, we do not collect any funds from exams.

You may sit another exam within 45 days from the failed exam. You must pay another exam fee to the IICRC to re-test (another $70 AUD). You can sit up to 2 re-tests for each course. If you are still unsuccessful after the 3rd attempt, or the time window expires, IICRC will require you to book and sit an entirecourse again.

All of the information is available on their site here.

Typically you will not have to bring anything specific. Please refer to your pre-course information sheet that will be emailed to once your order has been processed. It will detail any specific requirements.

Our standard dress code is smart casual, or standard workwear (this can include your work uniform). Enclosed shoes are a must.

You can update your personal and billing details, as well as see past bookings on your Account page here.

First of all, thankyou! We can’t wait to see you there.

You will be emailed pre-course information within 1 business day of making your booking. This includes everything you will need to know (and more!) about the course.

We’re always here to answer further questions, don’t hesitate to reach out.

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Support & Policy Info

We have dedicated team members who can assist with any enquiry. If you’re experiencing a technical issue or just have a question about the course, please get in touch. You can find all of our details by following this link to our contact page.

Prior to and following completion of your course, you may reach out to your instructor for clarifications relating to the IICRC guidelines and material covered.

Click here for our full Terms & Conditions policy.

Click here for our full Privacy Policy.

Typically we’ll assist in rescheduling a booking for you. In the case of cancellations, refunds are processed as credit with Corestone Training. To receive a full credit, we require a notice period of 30 days prior to the booking start date.

The details of this Credit/Cancellation policy are available here.

You may call or email our office to request a rescheduling or cancellation.

Please do so as early as possible before course commencement so we can issue a full credit and ensure the process is smooth for all attendees.

Always refer back to our Credits/Cancellation Policy.

Should you encounter an issue on our website or during the checkout process, please take a screenshot or recording and attach it in an email to

Please don’t hesitate to call us, as we can process your booking over the phone at your convenience.

Contact support at directly. We will resolve the issue to make sure your account and automated updates are working as intended.

You may request to be added to our mailing list if you aren’t already. This means you’ll receive monthly updates to your inbox, regardless of your account on our website.

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