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Terms & Conditions

Last modified: January 2024

 

By visiting our site and/or registering for an event, class, or course and/ or purchasing something from us, you engage in our ‚ÄúService‚ÄĚ and agree to be bound by the following terms and conditions (‚ÄúTerms of Service‚ÄĚ, ‚ÄúTerms‚ÄĚ), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.¬†

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. These terms also apply to users who purchase our products or services via telephone, email, or other means that are not directly through our site. 

Please read these Terms of Service carefully before accessing or using our website. 

 

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

By registering for any of our events, you agree to these terms and conditions, and cancellation policy, as well as conditions and policies set by the IICRC, or any other overview committee for events. 

Any new features, tools, or information which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Corestone Training reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website at any time. 

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Legal Notice

All notices from Corestone Training to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Corestone Training shall be made either by regular mail, sent to the address we provide on our Web site or via email to admin@corestonetraining.com.au
Delivery shall be deemed to have been made by You to Corestone Training five (5) days after the date sent.

 

Copyright Notice

All content appearing on this Web site is the property of Corestone Training.
Copyright © 2024, Corestone Training. All rights reserved. As a user, you are authorised only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2024, Corestone Training. All rights reserved.

 

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Corestone Training. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Corestone Training or any third party, except as expressly granted herein.

 

Course & Exam Policies

IICRC approved courses must follow IICRC policies. These policies include student requirements to be in class the entire time, on camera the entire time (if the course is live-streamed), viewed on a computer or tablet, not a phone (if the course is live-streamed), and the students must not be doing other work including but not limited to driving, working out, talking on the phone, or any activity that would distract other students to be eligible to take the certification exam after class. 

If a student does not meet these IICRC policies, and additional policies communicated in these terms, or on event pages, or communicated during classes, they will not be allowed to take the certification exam following the IICRC course. 

By registering and attending an IICRC approved course, you agree to these course policies.

Specific course policies will be communicated in these terms, on course registration pages, confirmation emails, and/or by the instructor during the course or presentation.

If you fail to meet course requirements to be eligible for an exam, you will not receive a refund or credit for another course. 

If a student does not pass a course exam, they are not entitled to a refund or credit.  The course instructor may change at any time without prior notice.

Students may be moved to another course date at any time. 

Corestone Training reserve the right to update or adjust classes, courses, or events at any time. Including, but not limited to pricing, cancellation policy, event start and end date and times, location of event, including in-person or live-stream events, cancelling events, changing event instructor or presenter, or any updates to event materials. 

If a student is distracting other students, using inappropriate language, not following course policies, or is causing issues that the instructor cannot properly instruct, the student will be removed from the course. Removal of a student from a course is at the discretion of the instructor. If a student is removed from the course, they will be given an explanation in writing and are not entitled to a refund for the course. If they are removed from the course, they will not be eligible to take the course exam. 

Corestone Training does not process direct refunds, and instead will process the value as Credit. This is explained in our Credits / Cancellation policy.

 

Online Store & Registration 

By agreeing to these Terms of Service, you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

Accuracy, Timeliness of Information 

Corestone Training are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. Corestone Training reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. Corestone Training agree that it is your responsibility to monitor changes to our site.

 

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed, or updated without notice. Corestone Training and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Corestone Training believes that customer conduct violates applicable law or is harmful to the interests of Corestone Training and its subsidiaries.

 

User Comments, Feedback and Submission Registration 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‚Äėcomments‚Äô), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.¬†

Corestone Training are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Corestone Training may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. 

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Personal Information 

Your submission of personal information through the website is governed by our Privacy Policy. View our Privacy Policy for more information. 

 

Errors, Inaccuracies and Omissions 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, dates, pricing, promotions, offers, and availability. 

Corestone Training reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Corestone Training undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

Prohibited Uses 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. Corestone Training reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed, or updated without notice. Corestone Training and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Corestone Training believes that customer conduct violates applicable law or is harmful to the interests of Corestone Training and its subsidiaries.

 

Sales Tax

Corestone Training on this Web site based on the applicable state sales tax of Queensland, Australia.

 

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Corestone Training makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

Corestone Training SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Corestone Training  BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
— OR Depending on State —
The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by¬†Corestone Training.

The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied.¬†Corestone Training¬†is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not¬†Corestone Training.
The inclusion of material on this server does not imply any endorsement by Corestone Training, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorised additions, deletions, and alterations could be made by third parties to the server materials. Although Corestone Training tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

 

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Corestone Training and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW:¬†In the event of litigation both parties agree that the Law of the State of business registration of¬†Corestone Training¬†shall apply, and both parties shall consent to the jurisdiction of said State’s courts. Both parties expressly waive a trial by jury.

The Terms and Conditions constitute the entire agreement between you and Corestone Training with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and Corestone Training with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Corestone Training. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

 

Contact Information

Questions about the Terms of Service should be sent to us at admin@corestonetraining.com.au 

 

General Conditions

Corestone Training reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

All training materials provided by Corestone Training are the property of Corestone Training and must not be copied, reproduced, or distributed to third parties outside of the organization. Links to outside resources belong to the respective owners.

 

Accuracy of Billing & Account Information

Corestone Training reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household per business or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. 

In the event that Corestone Training make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Corestone Training reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that Corestone Training can complete your transactions and contact you as needed.

When making a purchase, you agree to our terms and conditions and cancellation policy. If you are not satisfied with your purchase, please contact admin@corestonetraining.com.au . If a credit card chargeback is made fraudulently, we reserve the right to dispute the chargeback. In cases where chargeback dispute is in favour of customer, and chargeback was fraudulently made by customer, we reserve the right to engage a collections agency to recover funds. Fraudulent chargeback means any chargeback made by a customer who has agreed to purchase product(s) or service(s) and contacts the credit card company to open a chargeback for the money paid. 

Fraudulent chargebacks do not include chargebacks made within the laws to protect consumers. If a customer opens a fraudulent chargeback, the customer will not be allowed to purchase products or services from us in the future. We reserve the right to use any and all methods to recover funds, including legal services. 

When registering for a class, course, webinar or event, you agree to our cancellation policy. For more detail, please review our Cancellation Policy. We reserve the right to update, modify or change the cancellation policy at any time. 

 

Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

Corestone Training are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. 

Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Disclaimer of Warranties; Limitation of Liability

Corestone Training do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‚Äėas is‚Äô and ‚Äėas available‚Äô for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Corestone Training, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 

 

Indemnification

You agree to indemnify, defend and hold harmless Corestone Training, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Products or Services

Products or services (also referred to as ‚Äúorder‚ÄĚ or ‚Äúpurchase‚ÄĚ) may be available exclusively through the website. These products or services may have limited quantities and are subject to our cancellation & refund policy.¬†

Corestone Training reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or services, or product or services pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Corestone Training may have affiliates that are issued discount codes, coupon codes, or similar discounts or tracking information. When these codes or tracking information is used, the affiliate may receive an affiliate commission based on your purchase total price. View our Privacy Policy for more information. 

A sale or promotion may be ended or extended at any time. If a promotion is offered, customers must meet all requirements to receive promotion. Promotion includes discounted course or product price, free product, or service with purchase of course(s), or any special pricing. If a promotional product is received with an order, the order must be fulfilled or the customer forfeits promotional product at their expense. (e.g. If a customer receives free product by meeting promotional requirements based on total purchase price, and customer cancels order, free promotional product must be returned in the original state, and at the expense of the customer.

 

Modifications to the Service and Prices

Prices for our products and services are subject to change without notice.

We reserve the right at any time to modify or discontinue a product or service (or any part or content thereof) without notice.

Corestone Training shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

If using a coupon code, discount code, automatic discount or similar, only one discount may be used per event. Corestone Training reserve the right to revoke any discount at any time. Some discounts are available to private organisations, we may verify the user is part of the private organization. If a discount is found to be used outside of private organization use, a discount may be revoked. 

Discount codes may only be used for products, live-streaming classes, courses, or events unless expressly stated on the registration, event, or product page. A discount code for a specific purpose may not be used for another purpose.

 

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

Proprietary Information & Intellectual Property

Information and materials provided by Corestone Training including, but not limited to course manuals, downloads, PDF’s, presentations, reviews, website content, and any other information distributed by us, is either used under license or is the property of Corestone Training. Materials and information may not be distributed, copied, or reproduced without exclusive written permission. 

One copy of course material may be downloaded and printed per student.  Many of the materials used for our services are copyrighted. 

 

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

Corestone Training reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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